Irzen Octa’s widow sue Citibank over her husband’s death

Citibank Indonesia faces civil suits from Esi Ronaldi, the wife of the late Irzen Octa, a Citibank customer who died of suspected abuse by Citibank debt collector officer. As already reported, the late Irzen Octa found dead at his home shortly after a Citibank debt collector officer came to collect credit card bill.

Apart from these legal matters, previously, Citibank is also involved in the problem of embezzlement of customer’s funds by one of the managers of Citibank, Malinda Dee. Esi Ronaldi filed a lawsuit at 3 trillion rupiah ($ 347 million) for the death of her husband. She has filed its claim file to the Central Jakarta District Court on 29 March. “The husband of the plaintiff was the head of the family of two children, so the acts of the employees and the debt collectors accused the WHO of the shop his life has the caused the loss of a husband and father and a breadwinner to the family,” the dossier said.

In the document, said that Citibank had violated debt collection procedures. Banks in Indonesia are often hiring the services of debt collector Officers. However, there are no laws governing this. Verbal violence cases are often in this sector, but there have never been previous reports of physical violence cases.

Meanwhile, the related problems that happened at Citibank, Central Bank of Indonesia have ordered Citibank to stop the recruitment of new customers for premium Citigold service. This is related to embezzlement by Malinda Dee. Meanwhile, the problem of Irzen Octa’s death is still under police investigation. American Bank is being crushed by a lot of problems in Asia, earlier, in a branch bank in India; the employees have committed fraud against customers. Related to the claims filed by Esi Ronaldi, a spokesman for Citibank Indonesia was reluctant to comment further.

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Posted by on Apr 14 2011. Filed under Business. You can follow any responses to this entry through the RSS 2.0. Responses are currently closed, but you can trackback from your own site.
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